Roborock Not Charging [This Guide Will Help You Fix It!]

Picture this: you’ve had a long day, and all you want to do is kick back and relax.

You think your Roborock vacuum cleaner has been dutifully cleaning your home, only to find out it’s sitting lifeless in its docking station—not charged.

Talk about a letdown, right?

A vacuum cleaner that won’t charge can throw a wrench into your smart home system, turning what should be a convenience into a headache.

But don’t worry—you’re not alone. Many Roborock owners have faced this issue, and there’s a good chance it can be resolved.

The objective of this guide is simple: to help you troubleshoot and resolve the “not charging” issue with your Roborock vacuum cleaner.

By the end of this article, you’ll have a better understanding of why this problem occurs and how to fix it.

We’ll walk you through preliminary checks, in-depth troubleshooting, and even when to seek professional help.

So, sit tight and let’s dive into the nitty-gritty of getting your Roborock back in action.

Understanding the Basics

Before diving into the specific troubleshooting steps, it’s essential to understand how the Roborock vacuum cleaner’s charging mechanism works and what the common signs of charging issues are.

By having a grasp of these basics, you’ll be better equipped to identify the root cause of your charging problem and resolve it effectively.

How Roborock Charging Works

Roborock vacuum cleaners usually come with a docking station that serves as their charging base. The device navigates back to this docking station when its battery is low.

Charging begins once the device successfully aligns itself with the charging contacts on the dock.

Internally, the Roborock has a rechargeable lithium-ion battery that stores the power it needs to operate. Simply put, your Roborock should automatically dock and charge itself when needed, requiring minimal intervention from you.

Common Signs of Charging Issues

Knowing the symptoms of a charging issue can be your first clue that something is amiss. Here are some common signs to look out for:

Device Doesn’t Dock Automatically: If your Roborock fails to return to the docking station, this could be an initial sign of charging issues.
Red or Blinking LED: Normally, a constant blue LED indicates that the device is charging. A red or blinking light could signify a problem.
Non-responsive After Docking: Sometimes, the Roborock may dock but not charge. You’ll notice this if the device remains unresponsive or fails to power up after being docked for a significant time.
In-app Alerts: The Roborock mobile app may display notifications or alerts indicating that the device is not charging. Keep an eye out for these messages.

Understanding these basics sets the foundation for the troubleshooting steps that follow. Armed with this knowledge, you’ll be more adept at pinpointing the issue and applying the appropriate fixes.

Stay tuned as we delve into preliminary checks and in-depth troubleshooting techniques in the sections to come.

Preliminary Checks

Before rolling up your sleeves and diving into in-depth troubleshooting, there are some preliminary checks that can save you a lot of time and effort.

These simple steps often resolve the issue or at least help you pinpoint the problem area more accurately.

Inspecting the Charger and Docking Station

Check the Power Source: Ensure that the docking station is plugged into a working electrical outlet. You might want to test the outlet with another device to confirm it’s delivering power.
Inspect the Charger Cord: Look for any visible damage like frays or cuts in the charger cord. A damaged cord may be the culprit and may need replacing.
Docking Station Alignment: Confirm that the docking station is on a level surface and positioned in a way that allows the Roborock easy access to dock.
Charging Contacts: These are metallic points on the docking station and the vacuum cleaner where the charge is transferred. Make sure they’re aligned properly when the Roborock docks.

Cleaning the Contacts

Dirty or corroded contacts can significantly affect charging. Here’s how to clean them:

Turn off the Device: For safety reasons, turn off the Roborock and unplug the docking station from the electrical outlet.
Identify the Contacts: Locate the metallic charging contacts on both the docking station and the vacuum cleaner.
Clean with a Dry Cloth: Use a dry microfiber cloth to wipe away any dust or grime. For stubborn dirt, a cloth slightly dampened with isopropyl alcohol can be effective.
Check for Corrosion: Sometimes, oxidation or corrosion can form on the contacts. If you see any, gently scrape it off with a soft brush.
Plug it Back In: Once everything is clean and dry, plug the docking station back into the electrical outlet and turn on the Roborock. Observe to see if it charges properly.

These preliminary checks can sometimes resolve the issue right away or help you identify where the problem lies.

If you’ve gone through these steps and are still experiencing charging issues, it’s time to move on to more advanced troubleshooting methods, which we will cover in the next section.

In-Depth Troubleshooting

If the preliminary checks didn’t resolve your charging issues, it’s time to delve into more specialized troubleshooting methods.

These steps are designed to address the more elusive problems that can affect Roborock’s charging capability.

Software Glitches

Believe it or not, software glitches can sometimes be the root cause of charging issues.

Here’s how to address them:

Reset the Device: A soft reset often fixes minor software glitches. To perform a soft reset, hold down the power button on your Roborock for about 10 seconds until it powers down. Turn it back on and check if the issue persists.
Update the Firmware: Sometimes, updating to the latest firmware can resolve charging issues. You can usually update the firmware via the Roborock app. Just navigate to settings, and look for a firmware update option.
Reinstall the App: If you’re receiving incorrect charging alerts from the app, consider reinstalling it to ensure proper communication between your smartphone and your Roborock.

Battery Health

Your Roborock’s battery is crucial to its performance. A failing battery could very well be the reason behind charging issues.

Check Battery Status: Many Roborock models and their corresponding apps offer a way to check the battery’s health status. If the app indicates a low battery health score, you might need a replacement.
Calibrate the Battery: Sometimes, calibrating the battery can improve its performance. To do this, fully drain the battery until the Roborock automatically docks. Then, let it charge uninterrupted to 100%. Repeat this process twice more.

Docking Station Issues

Sometimes the docking station itself might be the issue. Here’s how to troubleshoot:

Check the Dock’s Software: Some advanced Roborock docking stations come with software that may require updates. Check if this is the case and update if necessary.
Reposition the Dock: If the Roborock struggles to align with the dock, it may be because of its positioning. Make sure there is enough clear space around the dock for the Roborock to navigate.
Inspect Dock Sensors: Dust or debris might block the sensors on the docking station, affecting its ability to communicate with the Roborock. Clean these sensors with a soft, dry cloth.
Test Dock with Another Device: If possible, use another Roborock device to test if the dock is functioning correctly. This will help isolate whether the issue is with the docking station or the vacuum cleaner.

If you’ve tried these advanced troubleshooting steps and are still experiencing problems, it may be time to weigh the pros and cons of professional intervention versus DIY solutions.

In the next section, we will help you determine when it’s advisable to seek professional help and offer tips for those brave souls who want to continue with DIY fixes.

Professional Help vs. DIY Fixes

By this point, you’ve conducted preliminary checks and gone through a series of in-depth troubleshooting steps.

If you’re still facing the charging issue, you might be wondering whether to continue with DIY methods or seek professional help.

This section aims to help you make that decision.

When to Seek Professional Help

Despite your best efforts, there are scenarios where you’ll need to consider professional intervention:

Persistent Software Issues: If you’ve tried updating or resetting the software and still face problems, it could indicate deeper software malfunctions that require professional expertise.
Battery Failure: If you’ve identified that the battery is at fault and it’s not easily replaceable, it’s time to consult a professional for a battery replacement.
Internal Component Damage: If you suspect that the issue is with the internal components, like the charging port or the motherboard, a professional technician is advised.
Warranty Coverage: If your Roborock is under warranty, you might as well take advantage of professional services to resolve the issue at no extra cost.

Tips for DIY Fixes

For the DIY enthusiasts who prefer to keep tinkering, here are some tips:

Online Forums and Community Guides: Websites and forums often provide model-specific solutions that may not be covered in official guides.
Parts Replacement: Certain parts like charging contacts or minor internal components can be ordered online and replaced with a bit of tech-savvy.
Contact Roborock Support: Before undertaking any major DIY repair, it might be wise to contact Roborock support for troubleshooting tips tailored to your specific model.
Use Trusted Resources: If you’re watching a how-to video or following an online guide, ensure it’s from a trusted source to avoid causing further damage.

Whether you opt for professional assistance or decide to tackle the issue yourself, knowing when to choose one over the other can save you both time and money.

Each has its own set of pros and cons, and the right choice often depends on the specifics of your situation.

Preventive Measures for Long-Term Success

You’ve heard the old saying, “An ounce of prevention is worth a pound of cure.” It couldn’t be more accurate when it comes to maintaining the health of your Roborock vacuum cleaner.

This section will arm you with preventive measures to help you avoid future charging issues and keep your device running at its best.

Regular Maintenance

Clean the Charging Contacts: Make it a routine to clean the charging contacts on both the Roborock and the docking station once every two weeks. This ensures optimal conductivity.
Inspect the Cord: Periodically examine the charging cord for signs of wear and tear. Replace it before it becomes a problem.
Update Firmware: Keep your Roborock’s firmware up-to-date to benefit from the latest fixes and optimizations.

Battery Care

Avoid Deep Discharge: Don’t let the Roborock’s battery drain completely before charging. This can affect the overall longevity of the battery.
Calibration: Calibrate your Roborock’s battery every few months to ensure it maintains its charge effectively.
Check Battery Health: Utilize the Roborock app to occasionally check the battery’s health and plan a replacement if needed.

Optimal Docking Station Placement

Uncluttered Area: Ensure the docking station is placed in an area free of obstacles that might hinder the Roborock from docking properly.
Level Surface: A level surface ensures that the Roborock aligns correctly with the docking station, facilitating a smooth charging process.
Good Connectivity: If your docking station requires a Wi-Fi connection for updates or other features, make sure it’s placed within a good range of your router.

Monitoring Through App

Notifications: Use the app’s notification settings to get alerts for any charging issues. Early awareness can enable quicker fixes.
Usage Logs: Some apps maintain logs of your Roborock’s activities, including any errors or glitches. Monitoring these can offer early signs of potential issues.

By implementing these preventive measures, you’re not just fixing a short-term problem—you’re investing in the long-term reliability and efficiency of your Roborock vacuum cleaner.

Just like any piece of technology, regular care and maintenance go a long way in ensuring it serves you well for years to come.

Conclusion

Facing a charging issue with your Roborock vacuum cleaner can be a frustrating experience, but armed with this comprehensive guide, you’re now well-equipped to identify, troubleshoot, and even prevent such problems.

Whether you’ve resolved the issue through preliminary checks, in-depth troubleshooting, or opted for professional help, the key lies in understanding the problem and taking appropriate actions. Moreover, prevention is always better than cure.

Adopting regular maintenance practices and monitoring your device’s health can go a long way in ensuring its longevity and reliable performance.

Frequently Asked Questions

Can I replace the battery of my Roborock myself?
- While it’s possible to replace the battery yourself, it’s advisable to consult your device’s user manual or Roborock’s customer support to ensure you’re getting a compatible battery. If your device is still under warranty, you might prefer professional replacement to avoid voiding the warranty.
Is it necessary to update the firmware regularly?
- Updating the firmware can introduce new features, optimizations, and most importantly, bug fixes. While it’s not mandatory to update the firmware, doing so can improve the performance and reliability of your device.
How do I know if my docking station is the problem?
- One way to check is by using another Roborock to see if it charges on the same dock. If the second Roborock also fails to charge, the issue likely lies with the docking station. Some advanced docking stations have indicator lights or in-app notifications that can help you diagnose problems.

Useful Resources:

Roborock Official Support: For official troubleshooting guides and customer service.
Roborock Community Forums: To connect with other Roborock users and share tips and solutions.
Roborock User Manuals: For specific instructions and maintenance guidelines tailored to your Roborock model.
YouTube DIY Tutorials: For step-by-step video guides for troubleshooting and repair.

Thank you for reading, and here’s to many more years of a cleanly vacuumed home, courtesy of your Roborock!

Roborock Not Charging [This Guide Will Help You Fix It!]