wiz light not connecting to wifi

Wiz Light Not Connecting to Wi-Fi? [The Fix Is In Here!]

So, you’ve invested in Wiz Lights to make your home a little smarter and a lot brighter. There’s just one hitch: your Wiz Light won’t connect to Wi-Fi.

This issue can throw a wrench into your dream of a seamlessly connected smart home. But don’t fret; you’re not alone.

Connectivity issues are a common stumbling block for smart home devices, and they’re usually straightforward to fix.

Whether you’re a smart home novice or a tech-savvy enthusiast, you’ll find the step-by-step instructions useful for getting your Wiz Lights back online and your smart home back on track.

This issue can throw a wrench into your dream of a seamlessly connected smart home. But don’t fret; you’re not alone.

Connectivity issues are a common stumbling block for smart home devices, and they’re usually straightforward to fix.

Preliminary Checks

Before diving into more advanced troubleshooting methods, it’s essential to check the basics. You’d be surprised at how often a simple check can resolve an issue.

Verify the Power Source

The first thing to do is make sure your Wiz Light is correctly plugged in or installed.

Check that the power socket is functional and that the light bulb is screwed in properly.

If your Wiz Light is still not powering up, you might want to test it in a different socket or lamp to rule out any issues with the power source itself.

Internet Connectivity

The next step is to see if the problem lies with your Wi-Fi network. Check if other devices, like your smartphone or laptop, are connecting to the Wi-Fi network successfully.

If they are, you can reasonably conclude that your network is functioning correctly.

Reboot Your Devices

Sometimes, the best way to resolve a connectivity issue is by giving your devices a fresh start.

Rebooting Wiz Light

Here’s how to power cycle your Wiz Light:

  1. Turn off the Wiz Light.
  2. Wait for 30 seconds.
  3. Turn it back on.

Simple as that. Check to see if this resolves the connectivity issue.

Rebooting Router

If power cycling the Wiz Light didn’t work, try rebooting your router. Here’s how:

  1. Unplug your router from the power source.
  2. Wait for about 30 seconds to 1 minute.
  3. Plug it back in and wait for the network to re-establish itself.

See if your Wiz Light connects to Wi-Fi after the router restarts.

Update Your Wiz Light Firmware

Firmware updates can fix bugs, improve stability, and sometimes add new features. Therefore, it’s crucial to keep your Wiz Light updated for optimal performance.

Why Updating is Important

Keeping your Wiz Light up-to-date ensures you’re benefiting from all the latest features and improvements. Plus, firmware updates can specifically address connectivity issues, so it’s always a good idea to have the latest version installed.

How to Update

Updating your Wiz Light firmware isn’t overly complicated. Follow these steps:

  1. Open the Wiz app on your smartphone.
  2. Navigate to the ‘Settings’ section.
  3. Look for a firmware update option.

If an update is available, click ‘Update Now’ and follow the on-screen instructions.

Wait for the update to be complete before testing the Wi-Fi connectivity again.

By following these preliminary checks and instructions, you’re well on your way to resolving your Wiz Light’s connectivity issues. Keep reading for more advanced troubleshooting steps.

Check Wi-Fi Requirements

When you’ve ruled out the basics, it’s time to dig deeper into your Wi-Fi network requirements. Not all smart lights work with every kind of Wi-Fi setup, so understanding these essentials can save you lots of trouble.

Wi-Fi Frequency

Wi-Fi operates on two main frequency bands: 2.4 GHz and 5 GHz. It’s crucial to know that Wiz Lights are generally designed to work on the 2.4 GHz frequency.

If your router is set to 5GHz or to auto-switch between 2.4GHz and 5GHz, this could be the source of your connectivity issue.

Signal Strength

Another common issue is poor signal strength, especially if the Wiz Light is located far from the router. To measure signal strength, you can use various apps like Wi-Fi Analyzer for Android or Airport Utility for iOS.

If your signal is weak, consider relocating the Wiz Light or the router to improve connectivity. You can also invest in Wi-Fi extenders to amplify the signal.

Reconfigure Network Settings

When the problem isn’t resolved by simply rebooting your devices or moving them closer together, reconfiguring your network settings might do the trick.

Change Wi-Fi Channels

Wi-Fi routers can operate on various channels, and sometimes other devices can cause interference. Changing the Wi-Fi channel on your router can often alleviate these issues. To do this:

  1. Log in to your router’s settings via a web browser.
  2. Locate the Wi-Fi settings and look for an option to change the channel.
  3. Switch to a different channel and save your changes.

Reset Network Settings on Mobile Device

Sometimes, your mobile device may store incorrect network information, causing connectivity issues. Here’s how to reset network settings:

For Android:

  1. Open ‘Settings’
  2. Navigate to ‘System’ -> ‘Reset Options’
  3. Choose ‘Reset Wi-Fi, mobile, and Bluetooth’ and follow the prompts.

For iOS:

  1. Open ‘Settings’
  2. Navigate to ‘General’ -> ‘Reset’
  3. Choose ‘Reset Network Settings’ and confirm.

This will wipe all network settings, including saved Wi-Fi networks and Bluetooth connections, so proceed with caution.

Perform a Factory Reset

If you’ve tried all the above methods and are still experiencing issues, a factory reset might be your last resort.

When to Perform a Factory Reset

A factory reset should be considered a last-ditch effort. If you’ve attempted all other troubleshooting steps and the issue persists, then it’s time to go for it.

How to Perform a Factory Reset

Here’s how to reset your Wiz Light to its factory settings:

  1. Turn off the Wiz Light.
  2. Wait for 5 seconds.
  3. Turn on the light and wait for it to blink three times.
  4. Turn it off again and wait for another 5 seconds.
  5. Turn it back on. Your Wiz Light should now be reset to its factory settings.

After the factory reset, you’ll need to set up your Wiz Light from scratch. This means reconfiguring all your custom settings, so make sure to note them down before you start the process.

By thoroughly examining your Wi-Fi requirements, reconfiguring network settings, and, as a last resort, performing a factory reset, you increase the odds of successfully resolving your Wiz Light connectivity issues. Stay tuned for additional advanced troubleshooting tips.

Advanced Troubleshooting

If you’ve reached this point without resolving the issue, it’s time for some advanced troubleshooting.

These steps may seem complex, but they are well within the capabilities of most users when approached methodically.

Router Firmware Update

Router firmware updates often include fixes for connectivity issues and security vulnerabilities.

Updating the firmware can potentially solve the problem you’re experiencing with your Wiz Light. Here’s how to do it:

  1. Log in to your router’s web interface by typing the router’s IP address into your web browser.
  2. Navigate to the settings or administration panel.
  3. Look for the ‘Firmware Update’ option.
  4. Follow the on-screen instructions to update your router’s firmware.

Remember, the exact steps may vary depending on your router’s brand and model, so consult your router’s manual for specific guidance.

Check for Interference

Other gadgets or household objects can cause interference, affecting Wi-Fi signal quality. Devices like microwave ovens, cordless phones, and even neighboring Wi-Fi networks can be culprits. If possible:

  1. Move your router to a central location away from potential interference.
  2. Switch off other devices that might be causing interference to test if the Wiz Light connects.


We’ve walked through a comprehensive list of troubleshooting steps to address the vexing issue of a Wiz Light not connecting to Wi-Fi.

From basic checks to advanced troubleshooting, the goal has been to provide you with a robust set of solutions for every potential issue.


Why is my Wiz Light blinking but not connecting?

A blinking Wiz Light often indicates it’s in pairing mode but can’t establish a connection. This could be due to multiple reasons, like incorrect Wi-Fi settings or signal interference. Make sure you’ve followed all the steps above, particularly checking the Wi-Fi frequency and signal strength.

Can Wiz Lights work without Wi-Fi?

Wiz Lights do have an offline mode where you can control them via Bluetooth. However, to leverage all the features, including remote control from outside the home and integration with other smart home devices, a Wi-Fi connection is required.

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