wyze cam constant yellow light

Wyze Cam Constant Yellow Light [What’s Wrong & How To Fix It!]

Known for their affordability and rich feature set, Wyze Cams are gaining traction among homeowners who want reliable security without breaking the bank.

But even the most robust systems come with their quirks, and today, we’re diving deep into one such issue: the constant yellow light on your Wyze Cam.

You may have noticed this persistent yellow glow and wondered what it meant. A constant yellow light signifies that the camera is powered on but has not established a connection with your network.

Understanding and resolving this issue is crucial because a Wyze Cam stuck on a yellow light is not just a decorative piece; it’s a security device failing to perform its primary function.

Stay with us as we explore the various reasons behind this issue, how to identify the exact cause, and the steps to restore your Wyze Cam’s functionality.

Let’s get started.

Why Do Wyze Cams Use Indicator Lights?

In the realm of smart home security, Wyze Cams have earned a reputation for being affordable yet feature-packed.

Like most smart gadgets, these cameras come with a system of indicator lights to communicate their status.

The lights serve as a visual language, letting you know what’s happening with your camera at a glance.

Let’s dive into the meaning behind these lights so you can ensure your Wyze Cam is functioning as it should.

Types of Indicator Lights and Their Meanings

  1. Blue Light: A solid blue light indicates that the camera is connected to the network and is functioning correctly. If the blue light is flashing, it’s attempting to connect to the network.
  2. Yellow Light: A yellow light signals that the camera is powered on but is not yet connected to the network. A flashing yellow light generally means the camera is booting up.
  3. Flashing blue and yellow light: This pattern usually indicates that the camera is ready for setup.

Understanding these indicator lights can make a significant difference in how you interact with your Wyze Cam.

Knowing what each light signifies allows you to troubleshoot issues effectively, ensuring optimal performance.

What Does a Constant Yellow Light Mean?

Now that you’re familiar with the various types of indicator lights, let’s focus on the constant yellow light, which can be somewhat puzzling.

A constant yellow light means that your Wyze Cam is powered on but has not connected to your Wi-Fi network.

This could occur for several reasons, including network issues, incorrect setup, or firmware problems.

Impact on Camera Performance

A Wyze Cam displaying a constant yellow light is essentially in standby mode. While it’s powered on, it’s not doing the job it’s supposed to do—monitoring your home.

This means it won’t capture or send any video feeds to your Wyze app, rendering the security features inactive.

Hence, resolving the constant yellow light issue is crucial for restoring your camera’s functionality and your peace of mind.

Whether you’re a seasoned smart home aficionado or just getting started, understanding these indicator lights and the issues they point to is vital for maintaining a secure and smoothly operating home ecosystem.

Stay tuned for the next section, where we’ll explore the common causes of the constant yellow light issue and how to troubleshoot them effectively.

Common Causes of the Constant Yellow Light Issue

Once you encounter a constant yellow light on your Wyze Cam, it’s time to pinpoint what might be causing it.

Here are the most common culprits that could be behind this annoying issue. Armed with this knowledge, you’ll be better prepared to troubleshoot and get your Wyze Cam back in action.

Power Issues

  1. Inadequate Power Supply: The camera might be plugged into a power outlet that isn’t delivering the required voltage.
  2. Faulty Cable or Adapter: Over time, the USB cable or the adapter that came with the Wyze Cam can get damaged, affecting the power supply to the camera.
  3. Fluctuating Power Source: If you’re using a power strip with multiple devices, fluctuations in the power supply could affect the camera’s functioning.

Power issues are usually the simplest to diagnose and fix. Start by ensuring that your Wyze Cam is plugged into a reliable power source, checking for any visible cable damage, and considering swapping out the cable or adapter if necessary.

Network Connection Issues

  1. Weak Wi-Fi Signal: If the Wyze Cam is too far from your Wi-Fi router, it might not be able to establish a stable connection, leading to the constant yellow light.
  2. Router Overload: Sometimes, too many devices connected to the same router can cause network congestion, affecting the Wyze Cam’s ability to connect.
  3. Incorrect Network Credentials: If you’ve recently changed your Wi-Fi password or network name, you’ll need to update these details in the Wyze App to re-establish the connection.

To tackle network issues, try moving the camera closer to the router or temporarily disconnecting other devices to see if it resolves the issue.

Recheck the network credentials and update them in the Wyze app if needed.

Firmware Problems

  1. Outdated Firmware: Running an older version of the firmware can sometimes cause compatibility issues, resulting in the constant yellow light.
  2. Corrupted Firmware: During a firmware update, if something goes wrong, the firmware can become corrupted, affecting the camera’s functionality.
  3. Incompatible Firmware: In some cases, a firmware update may not be compatible with your specific Wyze Cam model, leading to connectivity issues.

For firmware-related problems, checking for the latest updates and installing them often solves the issue. If you suspect corruption, a firmware rollback might be necessary, which we will cover in the troubleshooting section that follows.

Understanding the underlying causes of the constant yellow light on your Wyze Cam is the first step towards effective troubleshooting.

In the next section, we will go through a step-by-step guide to resolve each of these issues. Stay tuned!

Other Miscellaneous Factors

In addition to power issues, network complications, and firmware glitches, there are some other less common yet plausible factors that could be causing the constant yellow light on your Wyze Cam.

  1. Hardware Defect: Although rare, a manufacturing defect in the camera could be the root cause.
  2. Software Conflict: Sometimes, third-party apps or even other smart home devices can interfere with the Wyze Cam, causing it to malfunction.
  3. Environmental Factors: Excessive heat, cold, or moisture can sometimes affect the Wyze Cam’s functionality.

These are outliers but still worth considering, especially if you’ve ruled out the more common issues mentioned earlier.

Identifying the Exact Cause

If you’ve gone through the list of common causes and your Wyze Cam is still showing a constant yellow light, it’s essential to isolate the issue for more targeted troubleshooting.

Step-by-Step Guide to Isolating the Issue

  1. Begin with a Power Cycle: Unplug the Wyze Cam, wait for 10 seconds, and then plug it back in. Observe the indicator light to see if the issue persists.
  2. Test Another Network: Temporarily connect your Wyze Cam to another Wi-Fi network. If the light turns blue, it suggests a problem with your original network.
  3. Check for Hardware Issues: Examine the camera for any signs of physical damage. Listen for any unusual sounds that could indicate internal damage.
  4. Environmental Assessment: Ensure the camera is situated in an environment that aligns with the operating conditions specified by Wyze.

Using the Wyze App for Diagnostic Information

  1. Check Device Info: Open the Wyze App, go to the problematic camera’s settings, and check the “Device Info” section for any red flags, such as an outdated firmware version.
  2. Review Event Logs: The app maintains logs that can offer clues about disconnections or errors. Navigate to ‘Account’ > ‘Event Log’ within the Wyze App.
  3. Use Wyze Support: The app has a built-in support feature that allows you to send device logs directly to Wyze for analysis. This can be found under ‘Account’ > ‘Help & Feedback’.

Isolating the issue may require some patience, but it’s a crucial step for effective troubleshooting.

By combining this isolating strategy with insights from the Wyze App, you’ll be well-equipped to tackle the constant yellow light issue head-on.

Stay tuned for our upcoming section on targeted troubleshooting techniques to finally resolve this bothersome problem.

Troubleshooting the Constant Yellow Light

You’ve identified the possible causes and isolated the issue; now it’s time to roll up your sleeves and get to the actual troubleshooting.

We’ll start by focusing on power-related issues, which are often the easiest to fix but can also be easily overlooked.

Power-related issues

Addressing power-related problems can usually get your Wyze Cam back on track quickly. Let’s go step-by-step through the various components you’ll need to check and the actions you should take.

Check the Power Adapter

  1. Unplug and Replug: Sometimes, merely reseating the adapter in the power outlet can resolve minor issues.
  2. Inspect for Physical Damage: Look for any signs of wear, tear, or damage on the adapter itself. Damaged adapters should be replaced immediately to prevent electrical hazards.
  3. Test with Another Device: If possible, use the power adapter to charge another USB device. If the other device charges, the adapter is likely not the issue.

Try a Different Outlet

  1. Switch Outlets: Move the power adapter to another electrical outlet and observe if the yellow light persists.
  2. Test the Original Outlet: Plug another device into the original outlet where the Wyze Cam was plugged in. If that device also shows issues, you might have a problematic outlet.
  3. Use a Voltage Tester: If you have a voltage tester, use it to ensure the electrical outlet is providing the required voltage. Any inconsistency here may require contacting an electrician.

Inspect Cable for Damage

  1. Visual Inspection: Unplug the USB cable and examine it carefully for any signs of fraying, cuts, or other types of damage.
  2. Flex Test: Gently bend and flex the cable, watching for changes in the indicator light that may suggest an internal break in the cable.
  3. Substitute Test: Use another compatible USB cable to connect your Wyze Cam. If the yellow light issue is resolved, it’s time to replace your original cable.

Conclusively, power-related issues are generally the most straightforward to address but should never be overlooked.

These simple checks and tests can often resolve the issue quickly, helping you to move on to other potential problems if the constant yellow light persists.

Up next, we’ll dive into how to troubleshoot network-related issues, so stay tuned.

Network Connection Issues

Moving on from power-related issues, let’s delve into the network connection aspect. A solid network connection is vital for your Wyze Cam to function optimally, and disruptions here could be the cause of that persistent, constant yellow light.

Reboot the Router

It’s surprising how many issues a simple router reboot can resolve. However, remember that rebooting your router will temporarily disconnect all other devices from the internet.

  1. Locate the Power Button: On most routers, you’ll find a power button at the back of the device.
  2. Perform the Reboot: Press the power button to turn off the router, wait for about 30 seconds, and then turn it back on. Alternatively, you can unplug the router from the electrical outlet, wait for 30 seconds, and plug it back in.
  3. Observe Wyze Cam: Once the router is back online, observe the indicator light on the Wyze Cam to see if it has changed from yellow to blue, indicating a successful network connection.

Check WiFi Signal Strength

If your Wyze Cam is located far from the router, or if there are several walls or other obstructions between them, this could lead to a weak WiFi signal, causing connection issues.

  1. Use a Signal Tester App: There are several free apps available that can check WiFi signal strength in different areas of your home.
  2. Reposition the Router/Camera: Based on the signal strength data, consider moving either the router or the Wyze Cam to a more centralized location.
  3. Consider a WiFi Extender: If the distance between the router and the camera is not negotiable, a WiFi extender can help amplify the signal to reach far-off areas.

Update WiFi Information in the Wyze App

If you’ve recently changed your WiFi password or network name, this will affect your Wyze Cam’s ability to connect to the internet.

  1. Open the Wyze App: Launch the Wyze App and go to the ‘Device Settings’ of the camera experiencing the issue.
  2. Navigate to WiFi Settings. Within ‘Device Settings’, find the option for WiFi settings.
  3. Update Information: Enter the new WiFi network name and password, and then save the changes.
  4. Check Wyze Cam: Monitor your camera’s indicator light to see if it changes from yellow to blue, signaling a successful network connection.

By systematically tackling these network-related issues, you enhance the likelihood of restoring your Wyze Cam to full operational status.

Up next, we’ll look at how to resolve firmware-related problems, which can often be the culprits behind a constant yellow light. Stay tuned.

Firmware Problems

The software running on your Wyze Cam, known as firmware, can sometimes be the elusive culprit behind that vexing, constant yellow light.

Let’s explore some strategies to address firmware-related issues that could be affecting your camera’s performance.

Check for Firmware Updates

Firmware updates usually bring improvements and fixes, but if you’re running an outdated version, it could result in a constant yellow light.

  1. Open the Wyze app: Navigate to the ‘Device Settings’ of the affected camera.
  2. Check for updates: Locate the ‘Firmware Version’ section and tap on it. If an update is available, an ‘Update Now’ button will appear.
  3. Initiate Update: Tap on ‘Update Now’ and wait for the process to complete. The camera will reboot during this process.

Steps to Manually Update Firmware

If the automatic update fails or if you prefer to do things manually, you can download the firmware and update it yourself.

  1. Download Firmware: Go to Wyze’s official website and download the latest firmware version for your specific Wyze Cam model.
  2. Copy to SD Card: Format a microSD card to FAT32 and copy the downloaded firmware file onto it.
  3. Insert and Update: Turn off the Wyze Cam, insert the microSD card, hold down the setup button, and then power on the camera. Keep holding the setup button for a few seconds until the update process initiates.

When to Consider Downgrading Firmware

Sometimes, a firmware update may introduce new bugs or may not be compatible with your specific device model.

  1. Identify Issues: If problems like the constant yellow light started after a recent firmware update, consider downgrading.
  2. Download the previous version: Similar to manual updating, you can download an older firmware version from the Wyze website.
  3. Perform Manual Update: Use the same manual update process mentioned earlier but with the older firmware.

Other Miscellaneous Fixes

Resetting the Camera to Factory Settings

  1. Find the Reset Button: On most Wyze Cams, the reset button is located at the base.
  2. Initiate Reset: Hold down the reset button for 5–10 seconds until you hear a voice prompt indicating the reset process has started.
  3. Reconfigure: After the reset, you’ll need to set up your Wyze Cam as if it’s a new device, including WiFi credentials and other settings.

Contacting Wyze Support

  1. Prepare Device Info: Before contacting support, gather all pertinent information about your device, including the model number and firmware version.
  2. Use In-App Support: Use the Wyze App’s built-in support feature to send device logs and other data directly to Wyze for more detailed help.
  3. Contact by Phone or Email: If all else fails, you can contact Wyze Support via phone or email for personalized assistance.

There you have it! A detailed guide for troubleshooting firmware-related issues with your Wyze Cam Up next, we’ll take a look at some advanced troubleshooting steps for the tech-savvy user. Stay tuned!

Preventing Future Issues

Prevention is always better than cure. Now that we’ve walked through the various troubleshooting steps for the constant yellow light issue, let’s focus on strategies to prevent this and other potential problems from cropping up in the future.

Regularly Updating Firmware

  1. Enable Auto-Updates: If you’re comfortable with it, enabling automatic updates in the Wyze App ensures that your camera always runs the latest firmware.
  2. Manual Checks: Periodically open the Wyze App to check for any available updates manually, especially if you’ve turned off auto-updates.
  3. Stay Informed: Subscribe to Wyze newsletters or follow them on social media to be aware of any major updates that could affect your device’s performance.

Monitoring WiFi Network Health

  1. Regular Speed Tests: Use a speed test app to monitor your WiFi network’s health. If you notice inconsistencies, it may be time to contact your Internet service provider.
  2. Router Reboots: Make it a practice to reboot your router at least once a month. It’s a simple way to refresh your network and resolve minor issues.
  3. Network Management Apps: Consider using apps that provide insights into your network’s performance, allowing you to address issues before they affect your Wyze Cam.

Tips on Placing the Wyze Cam for Optimal Performance

  1. Close to the router: The closer your Wyze Cam is to your router, the stronger the WiFi signal will be.
  2. Avoid Obstructions: Keep the line of sight between the Wyze Cam and the router as clear as possible, minimizing the number of walls and other obstructions.
  3. Height Advantage: Place the camera at a height where it’s less likely to encounter interference from other electronic devices.

What if nothing works?

  1. Double-Check Steps: Sometimes, going back through your troubleshooting steps can reveal something you might have missed.
  2. Consult Forums: Communities like Reddit and Wyze’s own forum can provide unique insights and solutions from other users.

Steps for Contacting Customer Support and What Information to Have Ready

  1. Gather Device Info: Have your Wyze Cam’s model number, firmware version, and any error messages ready.
  2. Document Steps Taken: Make a list of all the troubleshooting steps you’ve attempted. This will help customer support understand the issue better.
  3. Use In-App Support or Contact Directly: You can either use the in-app support feature for a more streamlined process or directly call or email Wyze Support for more personalized help.

By being proactive in maintaining your Wyze Cam and WiFi network, you can significantly reduce the likelihood of encountering the constant yellow light issue in the future. Coming up next, we’ll delve into some advanced solutions for those who want to go above and beyond in optimizing their Wyze Cam’s performance. Stay tuned!


As we conclude this comprehensive guide, it’s important to reiterate why troubleshooting the constant yellow light issue on your Wyze Cam is crucial.

This seemingly small problem can compromise your camera’s performance, impacting its ability to provide you with timely alerts and clear footage.

Remember, understanding the root of the issue is the first step toward resolution.

Maintaining a smoothly operating Wyze Cam system might seem like a daunting task, but the truth is, with regular upkeep and a proactive stance, you can easily avert most problems.

The time you invest in understanding your device better can pay off massively in terms of its reliability and your peace of mind.

Frequently Asked Questions (FAQ)

To further assist you, here are some frequently asked questions that you might find helpful:

Can I turn off the indicator lights on my Wyze Cam?

Yes, you can turn off the indicator lights via the Wyze app. Navigate to ‘Device Settings’ and look for the ‘Status Light’ option, where you can toggle the lights on or off.

Is the constant yellow light an indication of a faulty camera?

Not necessarily. A constant yellow light can be an indicator of various issues, including power, network, or firmware problems, all of which are often fixable.

How do I know if my Wyze Cam is recording when the yellow light is on?

The best way to check is via the Wyze App. If the app shows that the camera is offline or not responding, then it’s likely not recording.

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